Patient Admission to Discharge Guide

Dear guests;

The private Shafa Hospital provides extensive health tourism services. The examination, diagnosis and treatment, private room, and more can easily be scheduled. Please visit the Shafa Hospital website and fill the international patient admission form from the relevant menu or call the department specialist. The IPD specialist provides you with the necessary information and patiently answers your questions.

In this stage, you will be asked to provide your medical documents to the IPD specialist. You may submit your documents through email, Telegram, fax, or the website. The IPD specialist will discuss your medical records with the relevant department’s specialists and doctors, and you will be briefed on the treatment after comprehensive evaluations.

If necessary, an appointment will be scheduled and the precise timing will be presented before in-person visit to the hospital. You may check your conditions for the specified date according to the time table and make the necessary arrangements for travel. Acquire your Visa and ticket and do not worry about your residence since the hospital will provide you and your companion with the necessary accommodation. For requests to stay outside the hospital, Shafa has signed contracts with excellent hotels where you can reserve rooms.

To receive information about costs, you can ask the IPD specialist about approximate treatment costs or see the website before in-person visit to the hospital.

When visiting the hospital on the specified date, you will be greeted by the IPD specialist, who will also help in your filing to accelerate the collection and recording of personal information and your medical records. Then, you and your companion will be directed to your dedicated locations to prepare for examinations and medical tests after resting. Your foods, clothes, or special items can be held confidently by this department’s specialists, who will help you to feel at home during your stay in the hospital. During this time, the IPD specialist will review and confirm your personal information and medical records.

When you're ready, examinations and tests will begin. The test results will help in precisely determining the treatment process. The private Shafa Hospital always strives to accelerate healthcare services without any disruptions to the quality in your intended timeframe.

After hospitalization, patients will be provided clothing with specific colors and special bracelets to better connect them and their companions and facilitate commute inside the hospital and help from staff, nurses, and translators. All hospital staff are trained for international patients, and English and Arabic translators are with patients and their companions if necessary.

After completing treatment and recovery, your conclusive examinations will be conducted, and if necessary, a comprehensive schedule for future visits will be provided.

The doctors and nurses in this department will educate you on the necessary treatments to hasten your recovery. Therefore, after returning to your country, you will be able to follow your treatment plan.

After completing the treatment, the payment will be calculated and you will receive the invoice.

You will be given an English version of the file summary, medication reconciliation, and invoice.