In patient care, visitors have concerns about treatment and visit under hospital rules. The most important reasons for companion satisfaction of the Shafa Super-Specialty Hospital’s services include the staff's clear announcements of companion requests and empathy when assisting and guiding companions. In addition to in-person questions and answers with our experienced staff regarding conditions for ICU visits, the following points provide more information:
- The ICU visit hours are from 4:30 to 5:30 PM.
- Due to the special conditions of ICU and CCU departments, patients can only visit companions from 4 to 5 PM.
- The companions need to quickly leave the wards after visit hours.
- Companions should avoid smoking and observe hygiene during visits to bring comfort to patients and staff.
- Companions can permanently accompany patients until discharge only after the doctor's or medical team's approval.
- The patient visit card is necessary during visits to the hospital.
- It is forbidden to bring children or individuals under the age of 12 to visit patients.
- It is forbidden to touch the equipment connected to patients or other devices inside the room.
- Observing personal hygiene and washing hands before entry to wards will prevent the spread of microbes.